Our Reviews
Nicholas G|2026 Chevrolet Tahoe
Confirmed Service Customer
3/20/2026
My experience at this dealership has been incredible. I had a really great experience purchasing my vehicle from them a couple months ago and my recent service experience was flawless.
3/21/2026
Thank you for your fantastic feedback! It’s wonderful to know both your purchase and service experiences have been incredible. We’re proud to continue delivering for you!
RENO, NV
Robert C|2014 Chevrolet Malibu
Confirmed Service Customer
3/20/2026
The worst place ever. Charge me for thing I did not ask for. Didn't do what I took it in for. Charged me for nothing. Wanted to charge me again to perform what I ask in the first place. Did not work with me. Biggest ripoff of any dealership that I have dealt with. I will keep all my customers away from this place.
3/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Reno, NV
David J|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/25/2025
Very professional. Had to program 2 key fobs and update software on the truck, one complaint is I was charged $20.00 for misc shop items, I would be okay with that, but no rags or solvent was used, just a plug to the OBD. Not sure what miscellaneous parts were needed.
4/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RENO, NV
Kevin S|2024 Chevrolet Colorado
Confirmed Service Customer
4/25/2025
John Andreola is simply the best. He always keeps me informed of the status of my Truck.
4/26/2025
Thank you for the kind words! We're so glad to hear that our staff continues to provide you with excellent service. We’ll be sure to pass along your feedback and look forward to serving you again!
SPARKS, NV
Allan C|2024 Chevrolet Suburban 1500
Confirmed Service Customer
4/28/2025
Everything was handled well, with the exception of time. It took about an hour longer than I was told. It also took forever to get my vehicle pulled around for me to leave.
4/30/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SPARKS, NV
Raymond C|2024 Chevrolet Colorado
Confirmed Service Customer
4/28/2025
Where is the service in Customer Service anymore? I had to wait weeks to get the appointment just to have the vehicle not even be inspected till the next day? No courtesy vehicle provided? When the vehicle was completed and returned it was filthy! I assume the technician didn’t assemble the vehicle properly because I had to bring it back because of a strange noise/vibration upon startup’s. Another 2 day adventure left stranded by no vehicle again. Turns out the air box is missing hardware. It wasn’t missing hardware when I dropped it off for service. Now I have to wait for parts to be ordered and again bring it back for the parts to be reinstalled once they arrive. My service advisor was rude in explaining the process to me like I was unreasonable for inquiring of the process. The next nearest Service Center is over an hour away from me but I may make the trip just to avoid being treated like an idiot. For a $70k vehicle I truly expected more for my hard earned money.
4/30/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SUN VALLEY, NV
Robert B|2016 GMC Acadia
Confirmed Service Customer
4/30/2025
I made an appointment on-line which was very easy. When I arrived at 9:00am there was a person to greet me and give direction on what I was supposed to do. My service advisor (Daylen Sellers) was prompt and courteous. I was able to get a ride home from the shuttle driver (Chuck) who was very nice. The recall work on my vehicle was completed in a timely manner with no surprises. Overall, It was a very nice experience. Thank you to all that helped! Bob Burt
5/1/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
RENO, NV
Beverly C|2017 Chevrolet Bolt EV
Confirmed Service Customer
4/28/2025
Daylen coordinated everything perfectly!
4/29/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SPARKS, NV
Jessaca S|2022 Chevrolet Equinox
Confirmed Service Customer
4/30/2025
Great experience. Daylen was great.
5/1/2025
Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!
SPARKS, NV
Chloe R|2021 Chevrolet Blazer
Confirmed Service Customer
5/7/2025
Everyone was very helpful and nice!
5/8/2025
Hi there, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
SPARKS, NV
Sheena H|2021 Chevrolet Blazer
Confirmed Service Customer
5/7/2025
Easy in and out. The customer service team is always great.
5/8/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SPARKS, NV
Dani A|2023 Chevrolet Suburban 1500
Confirmed Service Customer
5/7/2025
John and Chevy staff were great.They all worked in a professional and timely matter!
5/8/2025
Dani Arneson, thanks again for taking the time to leave us this information about your recent visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RENO, NV
Allen C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/9/2025
Great job by John and Rachel
5/9/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SPARKS, NV
Heidi O|2023 Chevrolet Colorado
Confirmed Service Customer
5/12/2025
Overall, a pleasant experience.
5/13/2025
Thank you for the kind words! We’re happy to hear your experience was pleasant—just how we like to keep things. Here’s to many more smooth and easy visits ahead!
GRAEAGLE, CA
Beverley S|2025 Chevrolet Traverse
Confirmed Sales Customer
5/17/2025
My experience with Champion Chevrolet has always been the best! James and Chuck and Clint and our finance person are always so professional and impressive. Their knowledge has always been very helpful to me and learning a new vehicle and we’ve bought several from you.
JAMES SANDBORN
5/18/2025
Thank you for being such a loyal part of the Champion Chevrolet family! We’re proud to have professionals like James, Chuck, Clint, and our finance team guiding you through each experience with expertise and care. It’s always an honor helping you get to know your new vehicles — and we can’t wait to see which one comes next!
SPARKS, NV
Amanda A|2022 Chevrolet Equinox
Confirmed Service Customer
5/17/2025
I'm always satisfied with the complete experience.
5/18/2025
We love hearing that you're always satisfied — that consistency is what we strive for every day! Whether it’s your first visit or your fifteenth, our goal is to make the entire experience smooth from start to finish. Can’t wait to see you again down the road!
SPARKS, NV
Cody H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/5/2025
The Service advisor called to tell me the truck made it on the tow truck I hired. He then explained to me that since there was no room to park the truck by the service department, I would have to pay another tow bill if they had to facilitate a tow from the overflow area to the service shop. He explained that vehicles had not been picked up, thus making the parking area crowded.
5/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RENO, NV
Helen M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/5/2025
It was such a fun experience buying this car with sales person Billy Lynn. His knowledge and expertise is amazing. This is the second vehicle this year that we have purchased from him also included is Chuck Grubb I am a 86 year old female and they have patients of a saint so it was easy to hand champion chevrolet my business and I Thank Them
BILLY LINN
5/6/2025
Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Champion Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
SPARKS, NV
Bob W|2006 Chevrolet Corvette
Confirmed Service Customer
5/12/2025
EXCELLENT service work and GREAT employees. I have been going there for many years with my Corvette and GMC Yukon.
5/13/2025
We’re honored to have your continued loyalty over the years! Whether it’s your Corvette or Yukon, we’re always proud to provide excellent service and support from a team you can trust. Here's to many more years of great experiences together!
TRUCKEE, CA
Jane M|2019 Chevrolet Equinox
Confirmed Service Customer
5/14/2025
Great and Friendly
5/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FERNLEY, NV
Steven P|2015 Chevrolet Trax
Confirmed Service Customer
5/15/2025
Our service advisor, Marvin, was terrible with communication. Never answered his phone and our vehicle was in there for weeks. This reflects bad on your dealership as a whole. Why would I buy a car from there if I know that I don’t want to deal with the service department?
5/15/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SPARKS, NV
Christopher W|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
5/16/2025
Best in the game!
5/18/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SPARKS, NV
Brittany C|2021 Chevrolet Tahoe
Confirmed Service Customer
5/17/2025
Great
5/18/2025
We're glad to hear you had such a positive experience with us! We look forward to helping you again in the future. Take care!
SPARKS, NV
Christopher W|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
5/22/2025
John and Royce are the best.
5/23/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SPARKS, NV
Jose O|2021 Chevrolet Trailblazer
Confirmed Service Customer
5/22/2025
Thanks to Chis Bowen a service provider at Champion Chevrolet my car is always taken care of excellently and within great time.
5/23/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SPARKS, NV
Victor C|2021 Chevrolet Traverse
Confirmed Service Customer
6/9/2025
Service Writer Daylen Sellers did a great job meeting our needs for servicing our Chevy Traverse.
6/11/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
RENO, NV
Kristina L|2019 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
Check in and check out was quick and efficient. I was kept updated on the status of my car and all my questions were answered.
6/12/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SPARKS, NV
Benjamin C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/11/2025
Friendly staff doing good work
6/12/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
SPARKS, NV
Scott T|2020 Chevrolet Malibu
Confirmed Service Customer
6/12/2025
You charged $500.00 in labor for a half-n-hour job. What a rip off. Got the part ourselves and installed it in 30 minutes. Only cost $100.00. Never coming back.
6/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RENO, NV
James M|2024 Chevrolet Corvette E-Ray
Confirmed Service Customer
6/19/2025
Mfg transmission service, handled at time I requested and completed when Chris said it would be. Got a ride home so was able to spend my morning productively.
6/20/2025
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
RENO, NV
Douglas P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/20/2025
No comment. Everything went good.
6/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SPARKS, NV
Angela E|2021 Chevrolet Camaro
Confirmed Service Customer
5/30/2025
It was exactly what the service case worker told me it would be.
5/21/2025
We love hearing that everything went exactly as promised. Clear communication and reliable service are what we aim for every day. Thanks for your trust—we’ll be here when you need us again!
SPARKS, NV
Jerry M|2021 Chevrolet Corvette
Confirmed Service Customer
6/3/2025
The service advisor in Champion was exceptional. Thank you so much!
6/4/2025
Thank you for taking a moment to shout out our exceptional service advisor in Champion! We’re proud of the level of care we provide, and it’s so rewarding to know it made a difference for you. Here's to service that always goes above and beyond!
RENO, NV
Robert C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2025
service was excellent.....
6/4/2025
Short and sweet—thank you! We're so glad the service hit the mark. We'll be here whenever you need us, ready to serve with the same excellence you experienced.
GRAEAGLE, CA
Marie C|2021 Chevrolet Traverse
Confirmed Service Customer
6/22/2025
Friendly professional
6/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RENO, NV
Alvin R|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/25/2025
Excellent..
KYLE OUTLAND
6/26/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
RENO, NV
Angel M|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/29/2025
Broke a interior piece in my vehicle and refusing to replace it
7/1/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
FERNLEY, NV
John L|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
Very poor service. I dropped off my truck for service to have the driver's side control panel for the windows replaced, fix the back passenger window (probably the motor), and to have an oil change. The oil change happened the first day. After that you had the truck another eight days, and no other work was done on it. The service specialist never called me, and I had to call to inquire about the status. When talking to him all he could tell me was that you were working on it. After having the car ten days I decided to pick it up as i need the truck for the weekend. When I got the truck home the battery died after parking it for a couple of hours. Never had this issue before dropping it off. I took the truck to another garage and the was battery fried, and the alternator needs to be replaced. Again, didn't have this issue before dropping it off. At the end of the day, I paid you $500 for an oil change and another garage $1,800 to have someone else complete the work. I'm convinced something happened at your garage which is why you had the truck so long but not long enough to repair the damage that you caused. I might have tossed this up as a onetime experience but something similar happened a year ago at you garage where you had the vehicle for over a week. There is something seriously with your processes, communications with your customers, and mechanics. Absolutely the worse experience I have every had with having a vehicle serviced.
7/7/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SUN VALLEY, NV
Teresa M|2006 Chevrolet Silverado
Confirmed Service Customer
7/14/2025
Problem was not fixed and was charged a hefty cost for a diagnosis. The entire radio and a piece from the air conditioning was broken.
7/16/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RENO, NV
Cheri F|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
7/16/2025
Daylen Sellers my service advisor was professional, kind and a great listener. His communication with me throughout my service was excellent. I’m hoping to have Daylen as my advisor on any upcoming services I may need. Thanks, Cheri
7/17/2025
Daylen’s professionalism and communication really shine through your kind words. We hope to see you both again soon!
RENO, NV
Margaret C|2023 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/17/2025
Knowledge employees with the desire to help
7/18/2025
You’ve captured what we’re most proud of—people who know their stuff and genuinely want to help. That mix of skill and sincerity is what turns good service into a great experience. We’re grateful you noticed and hope we get to assist you again soon.
SPARKS, NV
Rosalind C|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/17/2025
Dept always very courteous
7/18/2025
Consistent courtesy is the backbone of great service, and it’s fantastic to hear our team embodies that every time. We’ll keep welcoming you back with the respect and care you deserve.
RENO, NV
Paul D|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/18/2025
John was polite, professional, thorough and personable
7/19/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Champion Chevrolet! We hope to be of service to you again in the future. Take care!
RENO, NV
Allen C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/21/2025
Chris was very friendly and knowledgeable and I am pleased with his work and will use him again. I'm glad he took some time to talk to me when I went to pick up my vehicle and offer advice. Only complaint is that it took 7 days just to look at the vehicle even with an appointment, not Chris' fault but I think they need to stop accepting appointments if they are getting that far behind
7/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SALT LAKE CTY, UT
Lianne K|2024 Chevrolet Malibu
Confirmed Service Customer
7/21/2025
Service was fast. I explained that I needed to be home by a specific time and they had me in and out in no time.
7/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SPARKS, NV
Steven G|2024 Chevrolet Colorado
Confirmed Service Customer
6/25/2025
Service was done on time and handled professionally.
6/26/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
RENO, NV
Terry J|2019 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
Everything was spot on from start to finish. Everything includes the scheduling department, Marvin, the service writer, both drivers, and the professionals servicing my vehicle. I even had a communication from the service manager, after. Thank all of you!!
7/1/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SPARKS, NV
Karlee M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/2/2025
Service was great
7/3/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LOVELOCK, NV
Jorge B|2022 Chevrolet Traverse
Confirmed Service Customer
7/28/2025
Communicated well. Fast and great service! Car was in and out!
7/29/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Champion Chevrolet and we hope to see you again soon!
RENO, NV
Carl S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/29/2025
I'm not big on hassles, and I'm tight on time in life. The recall on my 2023 1500 truck engine connecting rods had me worried so I made an appointment to get it done, as much as I resist going to dealerships. But, your service setup is pretty slick. Automatic opening doors, clean floors, service reps in offices. Went pretty smoothly. I've got another vehicle and maybe now I'll bring it down.
7/30/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Champion Chevrolet
RENO, NV
James A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
Good communication
7/31/2025
Good communication builds trust, and we’re glad that came through during your visit. Here’s to keeping the conversation—and great service—going strong.
SPARKS, NV
Robert R|2018 Chevrolet Camaro
Confirmed Service Customer
7/31/2025
For the most part everything was great. My service advisor was extremely helpful and the cashier I dealt with was very nice as well. The service done on my vehicle was finished fairly quickly. My only issue was getting my car back with greasy finger and hand prints on the hood, drivers door and window. If they could just be a little more careful it would be greatly appreciated.
8/1/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RENO, NV
Venetia M|2025 Chevrolet Colorado
Confirmed Service Customer
7/25/2025
Good customer care. I had made an appointment and they got the work done quickly. The online appointment system worked well
7/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
BISHOP, CA
Joel L|2022 Chevrolet Tahoe
Confirmed Service Customer
7/30/2025
Always takes care of my needs for my vehicle. I never have to worry.
7/31/2025
Knowing you never have to worry when we take care of your vehicle is exactly the peace of mind we want to provide. Thanks for trusting us to keep your ride running smoothly.
RENO, NV
James C|2017 Chevrolet Trax
Confirmed Service Customer
8/4/2025
No up dates on when my car will be done.
8/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HERLONG, CA
Anthony L|2011 Chevrolet Silverado
Confirmed Service Customer
8/9/2025
Disappointed. I brought my truck in for exhaust system service. I left the invoice from the previous shop to help with troubleshooting. I wrote on the night drop envelope that my speed was limited and that there is a strong smell of sulfur coming from the truck, it can be smelled both inside and outside of the truck. After two weeks and $2036.00 bill, the truck still has the sulfur smell. I was told that I would have to pay an additional diagnostic fee. I smelled the sulfur within 5 minutes of leaving the dealership. I work out of town, so I have not been able to bring it back. After 2 weeks and $2036 bill, only half the problem has been solved, but the bill was paid in full; a second diagnostic fee shouldn't be applied, and the problem should have been fixed with that large of time in possession. It would be great to get this problem solved soon. Thank you
8/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RENO, NV
Jonathan O|2023 Chevrolet Malibu
Confirmed Service Customer
8/11/2025
Great service!
8/12/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SPARKS, NV
Jeff M|2011 Chevrolet Tahoe
Confirmed Service Customer
8/13/2025
Nobody called me to discuss my repair.
8/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RENO, NV
John A|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2025
**** the service writer is awesome
8/12/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
SPARKS, NV
Kevin P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2025
Dropped of my Vehicle Sunday night so it would be there for my 7:15 am appointment Monday. i called Monday afternoon to confirm that the keys/Truck were received. Did not hear anything Tuesday, called again Wednesday and was told that my truck has not been looked at yet and that I was 7th in line. I was confused since I had an appointment, then was told that the appointment is just a place holder not a guarantee. I left a message for Jay service manager, Jay called back Thursday and said that he might be able to see my truck Friday and he would call me by the end of the day. NO call was received, I called Monday and was told that I was now 1st in line but needed a Diesel tech and that there was only a few so as soon as one was available he would look at the truck. Wednesday Morning John my service rep called me to let me know that my truck was ready. When I came in Wednesday afternoon to pick up the truck I asked what was wrong and was told that everything was fine "it must have reset itself while sitting" they checked it out and was good. So after my truck was with you for 7 business days and 10 total days i was told the computer was reset and good to go. So probably 10 minutes for work. Zero customer service and shared information on what was happening unless I called and asked. Does not seem like I am a valued customer
8/12/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
RENO, NV
Rosario F|2014 Chevrolet Traverse
Confirmed Service Customer
8/13/2025
Always good service
8/14/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SPARKS, NV
David C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/18/2025
It was fine
8/19/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SUN VALLEY, NV
Bradley H|2021 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
Chris, in the Service Dept., was an excellent communicator and thoroughly defined the problem. Work was done in a timely manner
9/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
TAHOE CITY, CA
Christopher W|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
9/1/2025
Nobody better.
9/2/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SPARKS, NV
Jasper T|2022 Chevrolet Tahoe
Confirmed Service Customer
8/18/2025
1- Salesman James is #1person. 2- customer service is easy to get through. 3- we appreciate the recalls that were taken care of.
8/19/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
SPARKS, NV
Scott F|2021 Chevrolet Trailblazer
Confirmed Service Customer
8/20/2025
Serviced my Trailblazer, service department explained what services I needed for the mileage that’s on my vehicle as well as the cost and time it would take to complete it
8/21/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FERNLEY, NV
Jeremy J|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/20/2025
Chris got me scheduled right away and was very responsive with updates and timing associated with the work needed for my truck. Chris and his team got me in and out in an efficient timeframe.
8/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
TRUCKEE, CA
Jason B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/20/2025
Bug guard installed and wasn't installed properly or it was defective. Service tech stated he ordered a new one and waiting for a call from him to schedule new apt to have installed properly. Service tech has done a great job but I rated a 2 score since I wasted 3 1/2 hours for the install and have to come back for another install.
8/21/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RENO, NV
Bradley H|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/25/2025
Everything went just fine
8/27/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LAS VEGAS, NV
Cheri F|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/1/2025
John Amorala kept me up to date on all repairs, he under promised but over delivered getting my truck repaired days ahead of schedule.
9/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
RENO, NV
Linda J|2014 Chevrolet Malibu
Confirmed Service Customer
9/8/2025
Jay fatino is cooler than the other side of the pillow!!!
9/9/2025
We love that Jay made such a strong impression—cooler than the other side of the pillow is high praise indeed! We’ll be sure to pass along your kind words and can’t wait for your next visit with Jay and the team.
RENO, NV
Casey R|2016 Chevrolet Traverse
Confirmed Service Customer
9/9/2025
Friendly staff, easy to drop off and pick up, overall good experience.I was a little surprised at the cost of an oil change and when they replaced my steering wheel air bag, they put a new cover on that says “GMC” even though I own a Chevy! Other than that, i was happy with the service.
9/10/2025
Thank you for sharing such a thoughtful review—we’re glad the drop-off and pick-up process felt easy and our staff made you feel welcome. We also value your feedback about the oil change cost and the steering wheel cover, and we’ll be addressing that with our team. Honest feedback like yours helps us grow, and we’d love the chance to impress you even more on your next visit!
SPARKS, NV
David A|2016 Chevrolet Colorado
Confirmed Service Customer
9/13/2025
Great customer service as always
9/14/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
RENO, NV
Todd G|2021 Chevrolet Tahoe
Confirmed Service Customer
9/18/2025
Vehicle was with you for over a month, problem was not resolved. Very poor communication with advisor. Not very happy at all!!
9/19/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BISHOP, CA
Jonathan J|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/23/2025
Fast and thorough service.
9/24/2025
We’re happy your service was fast and thorough! Reliable, efficient care is what we aim for, and we’ll continue keeping your vehicle in top condition every time you visit.
GENOA, NV
George C|2024 Chevrolet Corvette
Confirmed Service Customer
9/24/2025
Great job John. Thank you!
9/25/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SPARKS, NV
David P|2020 Chevrolet Colorado
Confirmed Service Customer
9/25/2025
Timely and the communication was also a positive part of the process. However, I did receive an estimate via email that was twice what my bill turned out to be, luckily it was just a glitch but it could cause issues with another customer.
9/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RENO, NV
Michael N|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
Chris was great, and the team rally troubled shot my issues and resolved them at a decent price
9/27/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
RENO, NV
Matt K|2017 Chevrolet Suburban
Confirmed Service Customer
9/25/2025
Worst experience ever. I would never come back or recommend to a friend. Left my car on Thursday with the expectation that service will start on Monday. Nobody called me to give an update that service hasn’t started. I called on Tuesday afternoon and they told me that service might start at the end of the week. I picked my car up on Wednesday morning and the service person was very rude and just gave the keys without even try to explain to me what happened. Other dealer fixed my car in a copuple of days and I was happy to pay them 8k for a good service since I just place I was completely ignored
9/26/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RENO, NV
Kevin S|2024 Chevrolet Colorado
Confirmed Service Customer
9/26/2025
My experience has been really good at every visit as the staff is helpful and very friendly.
9/27/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPARKS, NV
Cheryl D|2021 GMC 3500HD Sierra
Confirmed Service Customer
10/8/2025
Took longer than we were told. Other than everything was great
10/9/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SPARKS, NV
Robert H|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/10/2025
Chris Bowen was very professional and everything went well.
10/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RENO, NV
Vicki Y|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/10/2025
Greatservice, friendly people
10/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SPARKS, NV
Sheena H|2021 Chevrolet Blazer
Confirmed Service Customer
10/15/2025
Easy to get in for my scheduled appointment. Appreciated the shuttle ride to work. John got back to me as soon as he could to inform me of the repairs, and I got my car back in a day.
10/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SPARKS, NV
Marty D|2023 Chevrolet Tahoe
Confirmed Service Customer
10/20/2025
Chris, my service rep did a greta job getting me in and out of the oil change.
10/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
TRUCKEE, CA
Walter M|2025 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
1. It was free so that's why I took advantage. 2. Pricing is too expensive to have my car serviced there. 3. Three hours to do service is too long.
10/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RENO, NV
Bill A|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/6/2025
My advisor was great but service dept. keep pushing off the inevitable. Trucks a mess. Something wrong with transmission. Won’t acknowledge problem.
10/7/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LAS VEGAS, NV
Ginger I|2020 GMC Terrain
Confirmed Service Customer
10/8/2025
Chris is AWESOME
10/9/2025
Hi there, thank you so much for your positive comments about Champion Chevrolet! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FERNLEY, NV
Juan L|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/8/2025
Great service, attention
10/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RENO, NV
Alvin R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Excellent job
10/9/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
RENO, NV
Jonathan J|2017 GMC 2500HD Sierra
Confirmed Service Customer
10/13/2025
Fast efficient service. The service advisor was great!
10/14/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GENOA, NV
Jason B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/16/2025
Service advisor Marvin was excellent
10/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
RENO, NV
Raymond H|2016 Chevrolet Tahoe
Confirmed Service Customer
10/29/2025
It took me two weeks to get an appointment. On the day of my appointment the service rep told me that it might take two weeks to get starting on checking what I asked to be check on my vehicle. I told him that I didn't understand why I need to have an appointment if you can't start on my vehicle on the day of the appointment. Maybe someone can explain that to me.
10/30/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RENO, NV
Gordon W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/23/2025
I had service to do an oil and filter change and get new windshield wipers. The oil change was fine and at the price I was quoted. The windshield wipers were another issue. The old ones were replaced with some cheapy flimsy things and the usual windshield wiper covers were missing. Also was charge over $20 PER blade which is ridiculous. I called the service advisor, asked him if I could get my wiper covers back and he told me that the new wipers don't come with covers. I told him I would have paid more for wipers with covers. He acted very unconcerned and acted like he didn't care and didn't even try to help. I told him I would be taking my future business elsewhere. He just said, "ok".....Wow he's quite the go-getter.....not!
10/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RENO, NV
Talya D|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/24/2025
Jay fatino is cooler than the other side of the pillow!!
10/26/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
TRUCKEE, CA
Eric S|2023 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
The pick up was slower than expected.
11/1/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
TRUCKEE, CA
Matthew G|2024 Chevrolet Suburban 1500
Confirmed Service Customer
11/2/2025
The communication from the Service Writer and dealership was attrocious. I dropped my car off at 7:30 a.m. for a brake job and wasn't able to pick i up until 4:00 p.m the next day. When I tried to call the Service department and dealership, all of the phone lines were dead. I then texted, emailed and called the cell phone of my service writer, twice, and never received a response. I finally was able to get an update by going through the website chat system. In addition to the poor communication, I have no idea how this brake job took two full days. That is terrible. Lastly, I am so upset about this poor level of service that I am no longer going to purchase GM/Chevy cars. Normally I wouldn't go this far, but this service appointment was unacceptable. The $1,300 I had to paid seems ludicrous as well.
11/4/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RENO, NV
Jerry H|2019 Chevrolet Impala
Confirmed Service Customer
11/10/2025
Will was a big help in diagnosing the engine trouble and scheduled everything. He got back to me timely and will be a reliable contact for the future.
11/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
RENO, NV
Timothy T|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/29/2025
Everything was great. Friendly, helpful staff. Work finished in a timely manner. Great experience, thank you!
10/30/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
RENO, NV
Joe L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
I have the Platinum extended warranty and service warranty and my service advisor says it is not valid here. I called GM and they guaranteed me it's a valid warranty. Please get back to me on this matter thank you. Joe Lara
10/31/2025
Our team has acknowledged this review.
SPARKS, NV
James V|2023 Chevrolet Tahoe
Confirmed Service Customer
11/3/2025
I was told I needed a new transmission and I do not.
11/4/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RENO, NV
Marsha P|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/6/2025
helpful knowledgeable
11/7/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GARDNERVILLE, NV
April B|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/8/2025
Everyone was friendly and helpful.
11/9/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RENO, NV
Maria S|2019 Chevrolet Traverse
Confirmed Service Customer
11/9/2025
As always very helpful with us. Truck was in and out quick
11/10/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SUN VALLEY, NV
Ellis L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/17/2025
Great
11/18/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
TRUCKEE, CA
Fernando D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/17/2025
Excellent service from will
11/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RENO, NV
Justin O|2024 GMC Sierra 3500 HD
Confirmed Service Customer
11/18/2025
Service was great
11/19/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RENO, NV
Joe L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Jay Fatino was great kept me updated thru the process of my vehicle repairs.
11/20/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
SPARKS, NV
Brendan D|2011 Chevrolet 2500 Silverado
Confirmed Service Customer
11/13/2025
You folks could learn a few things from your newest advisor Will Tores. He’s quite good at customer service. As I read your Yelp reviews,you could use 10 guys like Will!!
11/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
INCLINE VILLAGE, NV
Conor M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/12/2025
friendly helpful staff
11/13/2025
Hi there, thank you for taking the time to leave a review for us at Champion Chevrolet. We're happy we could meet your expectations! We can't wait to see you again, have a great day.
KINGS BEACH, CA
Cody W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/17/2025
They did a good job..
11/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
JANSVILLE, CA
Mark C|2021 Chevrolet Malibu
Confirmed Service Customer
11/18/2025
Excellent
11/19/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RENO, NV
James S|2019 Chevrolet Blazer
Confirmed Service Customer
11/24/2025
I arrived at 9:30 for service for a faulty tire pressure sensor, got a ride to the Peppermill casino. At 2:30, I called to get a status and was told my car was nearly done. Got a ride back to the shop and was told the parts needed were on back order and my paperwork would be there soon. 2 hours later, the paperwork arrived. There is no way it should have taken that long for the paperwork since the only things that were done were the multi point inspection and replacement of wiper blades.
11/25/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RENO, NV
Glenn R|2024 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Timely servicing including applying 2 discounts
11/25/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SPARKS, NV
Victoria H|2021 GMC Terrain
Confirmed Service Customer
12/1/2025
Well was great. Help to me very helpful. Very good with communicating and staying in touch with me and let me know as soon as possible. What was going in the diagnostic of my car I would recommend someone to buy a car from there.
12/2/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RENO, NV
Heidi O|2023 Chevrolet Colorado
Confirmed Service Customer
11/24/2025
From the moment I pulled into the dealership, to the moment I left…exceptional treatment was given to me, which was actually a first for me at Champion Chevrolet.
11/25/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GRAEAGLE, CA
Angela E|2021 Chevrolet Camaro
Confirmed Service Customer
11/25/2025
They completed the work in the time frame they gave me originally. They also get me updated about what they found was wrong.
11/26/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SPARKS, NV
Carly D|2025 Chevrolet Trax
Confirmed Service Customer
11/26/2025
I felt very well taken care of. I had a very positive experience.
11/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SPARKS, NV
Annette P|2026 Chevrolet Equinox
Confirmed Sales Customer
11/27/2025
I always have a good experience with Champion Chevrolet of Reno, they are like family and have always treated me wonderfully.
MANUEL GARCIA
11/28/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FERNLEY, NV
Sean H|2025 Chevrolet Traverse
Confirmed Service Customer
11/27/2025
The work completed was great and the technicians do a great job replacing the trim On the inside.
11/28/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Champion Chevrolet and we hope to see you again soon!
RENO, NV
Thomas D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/29/2025
When I arrived at 8:00AM, I was greeted by William who was friendly, courteous and knowledgeable. He got me.checked in right away and answered the few questions I had. I'm very happy with my visit and with everyone I've talked with at Champoin, including my truck buying experience. Great team !
11/30/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SPARKS, NV
Brad W|2024 Chevrolet Silverado EV
Confirmed Service Customer
12/4/2025
Everything was fine. Dalen was very cordial and explained everything I needed to know.
12/5/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SPARKS, NV
Clayton B|2026 Chevrolet Trailblazer
Confirmed Service Customer
12/8/2025
We had a 9 am appt, got right in. We met with William Torres, he was super nice. Told us exactly what to expect and a time frame. We received a call later that afternoon that.our issue with the backup camera has been fixed and our vehicle was ready to go. We went down to pick up the vehicle and got right in and out. Very efficient process. William was very kind and helpful had a great experience.
12/9/2025
Thank you for the wonderful review—William will be glad to know his clear communication and efficient service made your visit easy from drop-off to pickup.
RENO, NV
Christopher S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/8/2025
The service was executed as expected within the communicated timeframe.
12/9/2025
Thank you! We’re glad your service was completed just as expected and within the promised timeframe.
MINDEN, NV
Erwin B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
Will and his team was great!
12/9/2025
Thank you! We’re glad Will and his team took great care of you.
WESTWOOD, CA
Helen M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/9/2025
This is the third vehicle that my son and I have purchased from Champion Chevrolet. Our sales person Billy Linn always gives us excellent 5 star service .He has a great personality and really knows the auto business .The dealership is clean and relaxing. I called Billy ,told him what I wanted and he had it ready for me when I got there. The color and all the bells and whistles. Thank You Billy . Sincerely, Hellen Miles
BILLY LINN
12/10/2025
Wonderful to hear Billy continues to provide five-star service for you and your son. We’re thrilled the dealership and team made your visit so enjoyable!
SPARKS, NV
James R|2020 Chevrolet Corvette
Confirmed Service Customer
12/9/2025
Quick and easy
12/10/2025
Glad everything was quick and easy for you—thanks for stopping by!
FERNLEY, NV
Justin M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/10/2025
GREAT
12/11/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
RENO, NV
Matthew J|2025 Chevrolet Tahoe
Confirmed Service Customer
12/10/2025
Had a great experience! Very professional!
12/11/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
RENO, NV
Perry D|2024 Chevrolet Equinox EV
Confirmed Service Customer
12/15/2025
Daylen was great! Friendly and good about communicating.
12/16/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
INCLINE VLG, NV
Darrin L|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/17/2025
Excellent! 5 stars!
12/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RENO, NV
Daniel R|2021 GMC 1500 Sierra
Confirmed Service Customer
12/17/2025
He was very helpful
12/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FALLON, NV
Elmer C|2015 Chevrolet Cruze
Confirmed Service Customer
12/17/2025
Service department is always easy to work with. The service/repair techs are knowledgeable, competent and do the job right the first time. Trust in a shop's job performance is of prime importance to us. Champion Chevrolet does not disappoint.
12/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SPARKS, NV
Jason R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/4/2025
Staff was friendly, helpful and professional
12/5/2025
Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
SUSANVILLE, CA
Kyle B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/8/2025
Prompt, personable, and quality care for my vehicle.
12/9/2025
Thank you for recognizing our efforts! Prompt, personable service mixed with quality care is exactly how we like to treat every vehicle that comes our way.
RENO, NV
Jay C|2019 GMC 1500 Sierra
Confirmed Service Customer
12/10/2025
best
12/11/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
RENO, NV
David S|2018 Chevrolet Malibu
Confirmed Service Customer
12/15/2025
ALL GOOD
12/16/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
WINNEMUCCA, NV
Steve K|2018 Chevrolet Colorado
Confirmed Service Customer
12/22/2025
I made a mistake when my ignition switch got stuck. But after dropping the vehicle, I was pleasantly surprised at how personable and transparent Service Advisor Willie was (I have his card, forget last name). He was rapid-fire but went beyond expectations on the technical/mechanical side. Full disclosure and very flexible for my decision-making. This, in marked contrast to Champion's indifferent and offhand prior service. And expen$ive!!
12/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RENO, NV
Pauline G|2024 Chevrolet Trax
Confirmed Service Customer
1/2/2026
Most likely I won’t be going back. My tech was rude and service took longer than what I was told. Also, the prices is crazy!
1/3/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RENO, NV
Melissa B|2022 Chevrolet Equinox
Confirmed Service Customer
1/5/2026
Even though I have an extended warranty I was billed. Left several voicemails with no return call. No promised update calls, I ended up having to take time off of work to physically go down and get an update. Claimed the check engine light didn’t come back on but after less than 24 hours of having the vehicle back, the light came back on. I will NEVER take my vehicle here again.
1/6/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SUN VALLEY, NV
John C|2006 Chevrolet Equinox
Confirmed Service Customer
12/20/2025
The service representative was pleasant, and it started out as a good experience. However, the final result was one of disappointment and feeling taken advantage of. We brought in the vehicle for a check engine light and a faulty door lock and were talked into doing a $2700 maintenance service on a vehicle that probably isn't worth much more than that. The check engine sensor was fixed relatively inexpensively, but they wanted $1100 to fix the door lock issue. We declined on the door lock charge but still walked out of there $3200 poorer. I regret my decision to have my vehicle serviced at Champion Chevrolet and will not be back. This was an excessively expensive experience, and I feel that if I'd taken the vehicle anywhere else that I could have gotten the servicing and both repairs completed for less than I paid Champion.
12/21/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SPARKS, NV
Christopher W|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
12/22/2025
John and the team are the best in the business.
12/23/2025
Hi, we appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SPARKS, NV
Omar T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Friendly
1/1/2026
We’re glad our team made you feel welcomed and appreciated! Your feedback is much appreciated.
SUN VALLEY, NV
Lesandra R|2026 Chevrolet Traverse
Confirmed Sales Customer
12/31/2025
Everyone was kind, and very helpful.
SIMON PEREZ
1/1/2026
We’re glad everyone made you feel welcomed and assisted! Your feedback is greatly appreciated.
SUSANVILLE, CA
Jeffrey E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Everyone was very professional and I felt like they were trying to get best deal possible. After sale I appreciate the help getting all the tech set up on truck
DESMOND CAROLINO
1/1/2026
We’re delighted our team provided professional service and helped set up all the tech on your truck! Your recognition means a lot to us.
TRUCKEE, CA
Brandon A S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/1/2026
.
JOSE GONZALEZ
1/2/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LAS VEGAS, NV
Michael A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/6/2026
They kept me in the loop. John kept me well informed and went over all the recalls and services that my vehicle had received while it was in the shop. Thank you for all the work that you do and making this recall as smooth as possible
1/7/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
RENO, NV
Blythe T|2022 Chevrolet Suburban
Confirmed Service Customer
1/9/2026
Excellent service.
1/10/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Reno, NV
Vincent R|2026 Chevrolet Traverse
Confirmed Sales Customer
1/11/2026
Everyone at the dealership was great from the minute we got onto the property. The whole process was smooth and efficient which was really appreciated. Everyone we talked to was professional, polite, and just easy to talk to.
JOSHUA HIDALGO
1/12/2026
Thank you for the thoughtful and uplifting feedback. We’re glad our professional, welcoming team made the entire process smooth, efficient, and easy from start to finish.
RENO, NV
Dan D|2023 Chevrolet Colorado
Confirmed Service Customer
1/11/2026
Service man was very helpful. He pointed out what recalled were available. He gave me a clear expectation of costs. Offer a ride back to work and he became a new friend!
1/12/2026
Thank you for sharing such a genuine and positive experience. We’re glad our helpful service advisor clearly explained the recalls, costs, and went the extra mile to make you feel supported, it’s wonderful to hear a new friendship came from the visit.
RENO, NV
Philip D|2013 Chevrolet Equinox
Confirmed Service Customer
1/12/2026
John is retiring and will be missed!!!
1/13/2026
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
RENO, NV
Steve D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
Will was great
1/13/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
Reno, NV
George H|2023 Chevrolet Blazer
Confirmed Service Customer
1/13/2026
John was very helpful, professional and friendly
1/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
RENO, NV
Javier M|2018 Chevrolet Colorado
Confirmed Service Customer
1/15/2026
Will Torres provided an excellent customer experience and service. 10/10.
1/16/2026
Thank you for recognizing Will Torres! We’re glad he provided an excellent customer experience and service. Your 10/10 rating means a lot, and we look forward to your next visit.
Reno, NV
Mike A|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
I was told to drop my truck off the day before for a recall since it was going to take 6-6 hrs to complete . We got there to check in late afternoon and the service writer said oh no we'll get right on it it'll be done before we close and sure enough they pulled it off with time to spare
1/17/2026
We appreciate your great feedback about your recall service experience. It’s wonderful to hear the team worked efficiently and finished sooner than expected. Thank you for your patience, and we’re glad we could help.
MANHATTAN, NV
Joel F|2022 Chevrolet Colorado
Confirmed Service Customer
1/8/2026
Will Torres was responsive and thorough. I was happy with my experience with him.
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
RENO, NV
Ted W|2024 Chevrolet Colorado
Confirmed Service Customer
1/9/2026
Will got me in for an oil change with no appointment. Thanks, man!
1/10/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
DAYTON, NV
Troy C|2024 Chevrolet Colorado
Confirmed Service Customer
1/12/2026
Will, the Service Writer was very helpful and friendly and he kept me up to date with developments with my warrant repair. Thank you Will, and thank you Champion Chevrolet!
1/13/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
SPARKS, NV
Sonya S|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
1/17/2026
excellent and quick service thank you
1/18/2026
Thank you for your excellent and appreciative feedback. Quick, quality service is what we strive for, and we’re grateful you chose us again.
SPARKS, NV
Sarah E|2026 Chevrolet Colorado
Confirmed Sales Customer
1/23/2026
Dez was the best car salesman and continues to be after the purchase. The environment of the dealership has been very welcoming. I would definitely recommend and I will be coming back to purchase another vehicle.
DESMOND CAROLINO
1/24/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
DAYTON, NV
Magali C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/23/2026
The service department is always excellent, great customer service and polite. The person that assisted me with my appointment was great!
1/23/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SPARKS, NV
Timothy L|2024 Chevrolet Silverado EV
Confirmed Service Customer
1/23/2026
Tech was great
1/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RENO, NV
Christopher W|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
1/26/2026
John and team are the best in the business. Wouldn't trust anyone else with our corvettes.
1/27/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SPARKS, NV
Ryan R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/20/2026
The process to drop my car off and pick up was very simple.
1/21/2026
Thank you for the simple and positive review. Making the drop-off and pick-up process easy is exactly what we aim for. We appreciate your visit and look forward to your next appointment.
RENO, NV
Marcus G|2019 Chevrolet Tahoe
Confirmed Service Customer
1/21/2026
Jay fatino is cooler than the other side of the pillow,
1/22/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
SUSANVILLE, CA
Rochelle B|2024 Chevrolet Traverse
Confirmed Service Customer
1/22/2026
Great, on time and very helpful, Affordable service.
1/23/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SPARKS, NV
Harvey G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/23/2026
So glad I picked champion Chevrolet. Everybody I dealt with gave me excellence service.
JAY MANIPON
1/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
STATELINE, NV
Jim E|2024 Chevrolet Colorado
Confirmed Service Customer
1/26/2026
Very friendly, listen to what we needed.
1/27/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RENO, NV
Mark D|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/26/2026
Staff was friendly that was about it. Was told it would be a 2 day job for oil pan repair. Turned into them having my truck for 6 days. They don't put a hurry on services being covered under warranty. Asked them to wash the truck and to check out the front undercarriage and bumper for any damages. Upon receiving the vehicle back truck was not washed and when asked about the bumper was told "that was something the body shop would have to address" even when I asked if they could take a look at it twice they said yes. We were from out of town - locals recommend not bringing your vehicle here.
1/27/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ELGIN, SC
Timothy R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/29/2026
I did all of my transaction over the phone with Dez. He was extremely helpful and his follow up and follow through was amazing. Even after the sale, Dez has been great at contacting me and took time to explain everything to us. You definitely have a forever customer.
REDDING, CA
Brian M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/31/2026
everthing went great, very helpful
VERDI, NV
Jamie M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/2/2026
Champion Chevrolet team is awesome and I will be coming back,
SPARKS, NV
Ethan C|2025 Chevrolet Colorado
Confirmed Service Customer
2/2/2026
They did a fine job, had the part, replaced the part. Only downside was I had my appointment scheduled at 7:30am and they weren’t done with my vehicle until 2pm. Mind you the part they replaced was a plastic trim piece. Otherwise, they are all very professional
CARSON CITY, NV
Lafayette L|2021 Chevrolet Tahoe
Confirmed Service Customer
2/2/2026
Everyone is professional
Susanville, CA
Rudy S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/4/2026
My Service Rep Jay was good and answered all my questions.
FERNLEY, NV
Freddie R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/5/2026
I complained and they listened
SPARKS, NV
Carla H|2026 Chevrolet Equinox
Confirmed Sales Customer
2/5/2026
The salesman, Pete was great, he worked hard to make sure we got exactly what we were looking for. Ali was so helpful in making the approval process and paperwork seamless. And Chuck was terrific in explaining all the features of the vehicle and making sure we had all the knowledge we needed to fully enjoy our new vehicle.
RENO, NV
Ernest H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/5/2026
Pete, Ali, and Chuck were great. Thanks,
RENO, NV
James B|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/12/2026
Staff was outstanding
RENO, NV
Carmen S|2021 Chevrolet Malibu
Confirmed Service Customer
2/14/2026
It was all good everyone was very helpful
SPARKS, NV
Ted R|2024 Chevrolet Tahoe
Confirmed Service Customer
2/16/2026
Great service
RENO, NV
Kurt P|2021 Chevrolet Suburban
Confirmed Service Customer
2/16/2026
The start of the service is all I got to see. Because you guys talked me into a new suburban. We are really happy with it.
FALLON, NV
Sandra B|2021 Chevrolet Tahoe
Confirmed Service Customer
2/16/2026
Daylen was friendly, helpful, attentive and thorough. I had my car back the same day .
Reno, NV
William V|2023 Chevrolet Traverse
Confirmed Service Customer
2/20/2026
John my service advisor was wonderful!
RENO, NV
Scott H|2024 Chevrolet Silverado EV
Confirmed Service Customer
2/23/2026
Quick in/out very professional
S LAKE TAHOE, CA
Joseph W|2016 Chevrolet Colorado
Confirmed Service Customer
2/23/2026
The service center was very helpful and quick, we had our car break down while driving home which is several hours from Reno, and their quick service helped us get back home without much issue. Very respectful. Will was excellent. I also want to say that the person in charge of exchanges, Fatima, was very kind in driving us to a hotel even though she isn’t in the service department. All around fantastic service, I have nothing negative to say.
FAIRFIELD, CA
Marshal S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/23/2026
Always been happy with champion Daylin is great
RENO, NV
Gary K|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/23/2026
Daylen was great. Parts like oil way too high. $14.95 quart. Ouch!!
SPARKS, NV
Alvin R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/24/2026
Best experience I’ve had..
RENO, NV
Traci Q|2025 Chevrolet Equinox EV
Confirmed Service Customer
2/27/2026
Warranty tire rotation done. There was also a recall for a body seal leak. I was surprised the service guy couldn't explain exactly what that was. They couldn't complete that inspection due to time constraint on my part. I will rescheduled that service I feel like he should have known more detail about the leak. I had to look it up when I got home to make sure it wasn't anything serious. He also couldn't differentiate my EV service from a gas vehicle service.
RENO, NV
Clayton B|2026 Chevrolet Trailblazer
Confirmed Service Customer
2/28/2026
We got right in at our appt time. Got a call a few hrs later. The service was great
RENO, NV
Sean H|2023 Chevrolet Tahoe
Confirmed Service Customer
2/27/2026
Dalen is always great!
SPARKS, NV
Artemio F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/28/2026
It was a pleasure to stop bye chevrolet and meet two exelente people,Danny and Chuck,im glad to have them as my two main negotiators,and im very happy with they service,I'm looking forward to continue working with those two guys,exelent service,
SPARKS, NV
Richard L|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/2/2026
Amazing ,fast
3/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Champion Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
RENO, NV
Sameer B|2025 Chevrolet Tahoe
Confirmed Service Customer
3/2/2026
Great service, but the one of the problems with the car was not resolved. The rubbing noise when the break pedal is pressed still remains.
3/4/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Reno, NV
Jess B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/26/2026
My service rep., Mr. Will Torres, was extremely helpful and explained the repair plan very effectively. Will along with the service mechanics worked diligently to complete the repair of my Engine Coolant Control Valve within 1.5 days. Thank you very much!!
1/27/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
TRUCKEE, CA
David S|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/28/2026
Everything went great from scheduling my appointment, I was greeted right away when dropping my vehicle off. Jay kept me updated through out the day. Great all around service.
RENO, NV
Helen J|2025 Chevrolet Tahoe
Confirmed Service Customer
1/30/2026
From the time I purchased my Tahoe at dealership and my first service trip I am very happy. Have always been Ford owners until had to deal with their service department a few times. When I’m spending over 100,000.for a car I do expect decent treatment. Your dealership as well as Service dept was extremely helpful and respectful. I was very happy with the service I received.
SPARKS, NV
Benjamin C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/4/2026
Truck taken care of for oil chg and tire rotation
SPARKS, NV
Kevin M|2024 Chevrolet Silverado EV
Confirmed Service Customer
2/7/2026
Excellent experience throughout.
RENO, NV
James R|2024 Chevrolet Corvette Z06
Confirmed Service Customer
2/18/2026
Great. Friendly and efficient
SPARKS, NV
Peter C|2024 Chevrolet Colorado
Confirmed Service Customer
2/25/2026
Courteous staff, quality service
PORTOLA, CA
Cornelio A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/28/2026
Everyone was professional, courteous, knowledgeable and friendly. Johnny Dong was our salesman and did an exceptional job. One of the best dealerships we have bought from.
RENO, NV
Donovan H|2018 Chevrolet Camaro
Confirmed Service Customer
3/4/2026
Had my brakes done. Didn't squeak when I brought my car in Now they squeak, I brought it back 3 times and still squeaks.
3/5/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SPARKS, NV
Tim C|2021 Buick Encore GX
Confirmed Service Customer
3/7/2026
Service advisor was exceptionally courteous, and got us right in, called at that afternoon said our car was ready, picked it up.all good.
3/8/2026
We’re glad our service team could provide such efficient and courteous support! Thank you for noting the quick turnaround and communication. We hope your car continues to run smoothly!
SPARKS, NV
Richard S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/6/2026
I came to Champion because the Service Department provided excellent service when I called for my first ever appointment at the Reno dealership. While there I decided to look at a new vehicle. The salesman was very helpful and showed me a vehicle with the options I was looking for. So, I drove home with a new Silverado. I am very happy with the new truck and my dealings with the staff of Champion Chevrolet. I will recommend them to my friends who need service or a new Chevy.
MANUEL GARCIA
3/7/2026
Thank you for sharing your experience! We’re glad our Service Department made such a positive impression that you came back, and that our sales team was able to help you find a new Silverado with the options you wanted. We truly appreciate your trust and recommendation!
DAYTON, NV
Bryan K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/8/2026
Jose is excellent
JOSE GONZALEZ
3/9/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GENOA, NV
Emidio M|2022 Chevrolet Blazer
Confirmed Service Customer
3/11/2026
Always a great experience wonderful staff and amazing customer service
3/11/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
FALLON, NV
Jose Manuel G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/11/2026
Excelente
3/12/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SPARKS, NV
Julie W|2026 Chevrolet Traverse
Confirmed Sales Customer
3/11/2026
We had the pleasure of working with Kyle Outland and his knowledge of the programs and product are unmatched, couldn’t be happier!!!!
KYLE OUTLAND
3/12/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SPARKS, NV
Brad W|2024 Chevrolet Silverado EV
Confirmed Service Customer
3/11/2026
I had a piece of trim that needed to be replaced and a regular service done. Everything was done on time also with a truck wash, which was doing exceptionally well. My truck looks beautiful.
3/12/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SPARKS, NV
Zaira V|2025 Chevrolet Traverse
Confirmed Service Customer
3/12/2026
John is amazing! He is great at communicating.
3/13/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
RENO, NV
Emanuel P|2022 Chevrolet Malibu
Confirmed Service Customer
3/13/2026
Everything was great car runs allot better
3/14/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RENO, NV
Raymond P|2026 Chevrolet Colorado
Confirmed Sales Customer
3/14/2026
The experience with dealing for a new truck at champion Chevrolet was outstanding! Our salesman Simon helped us every step of the process. We're very pleased with the purchase and experience!
SIMON PEREZ
3/15/2026
Thank you for the outstanding and detailed review. We’re delighted Simon helped guide you through every step of purchasing your new truck and made the experience exceptional. Congratulations on your new vehicle, and we wish you many great miles ahead.
FALLON, NV
Nathan C|2024 Chevrolet Silverado EV
Confirmed Service Customer
3/14/2026
4 hours and I'm not sure what they did to my truck besides the tire rotation. I was told i need to make another appointment to come back for shop manager to see if the missing molding is covered by warranty. its a $42 part, needless to say i will probably bring it in for its service milestones , but brakes, tires or things that other shops can do will probably get that business. Everyone was friendly, I will give them that waiting rooms was nice, but Subaru has an coffee shop.
3/15/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RENO, NV
Jesus C|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/15/2026
Pete was very helpful and did everything in his power to make sure we didn’t leave the dealership without our dream vehicle. Jesus and I appreciate everything that Pete did for us, and helped us with a deal that would work for us.
ELPIDIO MONTALVO-MURO
3/16/2026
We truly appreciate your heartfelt and thoughtful review! Pete will be so happy to know his dedication helped you and Jesus drive away in your dream vehicle with a deal that worked for you. Congratulations on your new vehicle, and we hope you enjoy every mile ahead.
LOVELOCK, NV
Ronald N|2024 Chevrolet Tahoe
Confirmed Service Customer
3/16/2026
On the 4th of March we had a dead battery and some computer issues. Our car had to be towed in on the afternoon of the 4th of March. Dealership said they would look at it first thing in the morning. From there communication with us was rather poor. Our car was not even looked at on the 5th, said they were back logged. Then we got news they said they had to order a battery and a computer chip, then they said sorry that was another car. Our car was not even looked at yet. Daham was helpful trying to find out what was going on with our vehicle, finally he got word it was being looked at. Finally, after several days of not knowing, Dealership said our car was ready. We picked it up on Wednesday the 11th. Champion Dealership lent us a loaner car which was a blessing. I feel that a little more cooperation in communicating with us would have been a little less stressful.
3/17/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SPARKS, NV
Eduardo C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/19/2026
Good đź‘Ť
3/19/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
SPARKS, NV
Kim Z|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
3/13/2026
Excellent service!
3/14/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SPARKS, NV
Rosalind C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
3/15/2026
Experience at Champion was over the top. Salesmen Manny and Desmond went above and beyond to make sure I was able to get best deals. They were pleasant and I felt no pressure while in decision process on my purchase.
MANUEL GARCIA
3/16/2026
Thank you for your fantastic review! Manny and Desmond will be delighted to hear your kind words, and we're glad you felt comfortable and well taken care of. We appreciate your support and hope you enjoy your new vehicle!
RENO, NV
Darcy O|2026 Chevrolet Equinox
Confirmed Sales Customer
3/15/2026
Danny was very thoughtful and helpful in helping me decide the right car for me. Chuck was helpful with introducing me to my new car
DANIEL EASTEP
3/16/2026
Thank you for your thoughtful review! We're glad Danny and Chuck helped you find the right car and made your introduction to your new vehicle smooth. We truly appreciate your feedback and hope you enjoy your new ride!
SPARKS, NV
Cindy T|2020 Chevrolet Traverse
Confirmed Service Customer
3/16/2026
It went well.
3/17/2026
Thank you for sharing your experience! We’re glad everything went well during your visit.
Reno, NV
Guy L|2023 Chevrolet Camaro
Confirmed Service Customer
3/19/2026
Great experience
3/20/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
RENO, NV
Frederico A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/19/2026
Pete did amazing! He got us in two brand new vehicles in under four hours. Process was fast, smooth and easy
ELPIDIO MONTALVO-MURO
3/20/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
STOCKTON, CA
Ted W|2024 Chevrolet Colorado
Confirmed Service Customer
3/19/2026
It took a little bit of time to get the part, but Jay at Champion did a great job of letting us know what was going on and now I have my truck back, which I love! Thanks!!
3/20/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DAYTON, NV
Robert C|2014 Chevrolet Malibu
Confirmed Service Customer
3/20/2026
The worst place ever. Charge me for thing I did not ask for. Didn't do what I took it in for. Charged me for nothing. Wanted to charge me again to perform what I ask in the first place. Did not work with me. Biggest ripoff of any dealership that I have dealt with. I will keep all my customers away from this place.
3/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Reno, NV
Gavin O|2022 Chevrolet Tahoe
Confirmed Service Customer
3/23/2026
My wife dropped her Tahoe off in the morning only to find out that it would not be done same day and that they needed to hold it overnight. The dealership waited until almost 5pm to tell her they wouldn’t be done. Pete came through in the clutch to get her a loaner. Pete, once again you’re the man. Thank you for taking care of my wife
3/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SPARKS, NV
Christine O|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/23/2026
Pete stayed in contact with me for weeks working to find the right truck for the price! Gio was also a great help in process of purchasing. Everything was easy with great customer service! This is the 3rd vehicle we have purchased from Champion Chevrolet! We are happy repeat customers!
ELPIDIO MONTALVO-MURO
3/24/2026
We sincerely appreciate your loyal support! It’s fantastic to hear Pete and Gio made your purchase experience smooth, easy, and well-communicated, and that you continue to choose Champion Chevrolet. We look forward to many more great experiences together!
SPARKS, NV
Kenneth T|2008 Chevrolet Corvette
Confirmed Service Customer
3/23/2026
All staff were friendly and helpful.
3/24/2026
We truly appreciate your feedback! It’s great to know all our staff were friendly and helpful throughout your experience. We look forward to welcoming you back again!
SUSANVILLE, CA
Bobbi M|2026 Chevrolet Tahoe
Confirmed Service Customer
3/23/2026
Service tech (Will) was prompt, knowledge and kept me informed . Very professional!
3/24/2026
Thank you for your kind feedback! We’re delighted to hear Will provided prompt, knowledgeable, and professional service while keeping you well informed throughout. We look forward to serving you again with the same excellent care!
RENO, NV
Clara F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/25/2026
I had a great experience buying my car, excellent customer service.
MANUEL GARCIA
3/26/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
SPARKS, NV
Kayla M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/25/2026
Absolutely terrible service
3/26/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
VIRGINIA CITY, NV
Jules L|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/26/2026
Josh Hidalgo was amazing! He was so helpful and made the purchase of my Tahoe a breeze. We will be back to see him next year when my daughter turns 16
JOSHUA HIDALGO
3/27/2026
Hi, we're happy you found our staff to be very helpful during your experience here at Champion Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
RENO, NV
Nicholas G|2026 Chevrolet Tahoe
Confirmed Service Customer
3/20/2026
My experience at this dealership has been incredible. I had a really great experience purchasing my vehicle from them a couple months ago and my recent service experience was flawless.
3/21/2026
Thank you for your fantastic feedback! It’s wonderful to know both your purchase and service experiences have been incredible. We’re proud to continue delivering for you!
RENO, NV
Aleah L|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/23/2026
Expensive for replacing only half of the recommended plugs. I was also concerned about a break squeak but was told they just needed to be washed and everything looked great. Reading through the mechanic’s diagnostic after I got home, they stated my rear passenger tire had damage and no tread. Plus, the other rear tire tread is bad. If I hadn’t read the paperwork, I would have been towing my RV with the truck as it was instead of buying new tires. I have been prepared to buy new tires since we purchased the truck in 2024. I was just waiting until we needed to.
3/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SPARKS, NV
Christopher W|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
3/23/2026
No better service department for my corvettes.
3/24/2026
We truly appreciate your exceptional compliment! It’s an honor to be your trusted service department for your Corvettes. We look forward to continuing to deliver top-tier care every time!
SPARKS, NV
Juan H|2026 Chevrolet Trax
Confirmed Sales Customer
3/26/2026
Excellent service
GIOVANNI SALDANA AYALA
3/27/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
RENO, NV
Michael W|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/27/2026
It doesn't get any easier, my service advisor was friendly and helpful. This was my 1st service and I wanted to wait for it as I traveled up from Gardnerville, I was back on the road in about an hour! Perfect Service!
3/28/2026
We truly appreciate your wonderful feedback. It is fantastic to hear your first service visit was smooth, efficient, and completed quickly while you waited. We look forward to making every future visit just as easy and convenient.
GARDNERVILLE, NV
Debra B|2021 GMC 1500 Sierra
Confirmed Service Customer
3/29/2026
I always get good service every time we come in.The technicians are friendly and very helpful. They keep me updated on everything going on with my vehicles.
SUN VALLEY, NV
John E|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/6/2026
JOHN IS THE BEST SERVICE WRITER EVER!
JOHN ANDRIOLA
4/7/2026
Thank you for your enthusiastic recognition. We are thrilled John provided exceptional service, and we look forward to assisting you again.
SPARKS, NV
Beth B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/6/2026
My oil change was fine once it was done. I had a 2 pm appointment and my vehicle work didn’t get started until 3:30. It isn’t the technicians fault but very frustrating from a customer perspective. They shouldn’t take appointments for oil change.
DAYLEN SELLERS
4/7/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RENO, NV
Christopher N|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
4/7/2026
John and the service team are great.
JOHN ANDRIOLA
4/8/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
SPARKS, NV
RICHARD I|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/7/2026
Although it was somewhat of a lengthy process, my wife and I were treated professionally and respectfully. The individuals we dealt with were responsive to our needs and requests. I would recommend Champion Chevrolet for vehicle purchases.
JOSHUA J
4/8/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FALLON, NV
Thananjayan B|2025 Chevrolet Blazer EV
Confirmed Service Customer
4/8/2026
I’m extremely disappointed with the way my recent service appointment was handled. I scheduled this appointment 4 weeks in advance specifically for a safety recall, and I made sure to confirm ahead of time that the required parts would be available. I was clearly told that the parts were ready and that everything was set for the service on the day of my appointment. However, when I came to pick up my car, I was told the parts were not available after all. This is completely unacceptable. I planned my entire day around this appointment, only to have my time wasted due to poor communication and lack of coordination. Now I’m being told I need to schedule another appointment and go through this process all over again. This kind of service is frustrating, unprofessional, and shows a lack of respect for customers’ time. For something as important as a safety recall, I expected much better. I hope this issue is taken seriously and that steps are put in place to prevent this from happening to others.
DAYLEN SELLERS
4/9/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RENO, NV
ROBERT H|2026 Chevrolet Colorado
Confirmed Sales Customer
4/8/2026
Warm and inviting
ALEX CRAIG
4/9/2026
Hi, thank you for taking the time to leave a review for us at Champion Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
RENO, NV
James R|2024 Chevrolet Corvette Z06
Confirmed Service Customer
3/27/2026
So far the problem seems fixed. But on the way home an alert came on saying change transmission fluid filter soon. That means bringing my car in again after I just did. It would have been nice if you told me it was time and I could have had you do it while you had my car.
3/28/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SPARKS, NV
Kevin W|2020 Chevrolet Colorado
Confirmed Service Customer
3/27/2026
Efficient ,Professional ,competent the trifecta in customer service Thank you for a pleasant experience
3/27/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
RENO, NV
Michael A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/1/2026
Everyone was excellent great experience
THAI DONG
4/2/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
SOUTH LAKE TAHOE, CA
Nicole L|2026 Chevrolet Equinox
Confirmed Sales Customer
4/4/2026
Dez was thoughtful, considerate, not pushy, didn’t attempt to oversell me, and went well above and beyond
DAYTON, NV
Evan D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/4/2026
I showed up to look around before going to an appointment and then I met Geo. Geo was an outstanding representative. When it came to any questions I had he would either already have the answer or find out immediately. He sold me on the truck I own now. After confirming what truck I wanted I met Pete. Pete was the most respectful and comical representative. Pete makes your experience feel as if your not only buying a vehicle your also supported through it without no concern's. The team at champion Cheverlot all introduced themselves with the upmost respect and gratitude. This experience was to me a 10 out of 10 considering this also my first time buying a vehicle through a dealer. I would highly recommend all the time to anyone who is interested even to just look into vehicles to go visit the team at champion Cheverlot.
RENO, NV
Ed A|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
4/4/2026
poor communication, excessive price and underwhelming service. Every other dealership that charges me $250 for an oil change at least washes the car. Last time in this dealership. Service tech was going to email a quote on tires but never did. Too Bad.
SPARKS, NV
Tristen R|2022 Chevrolet Camaro
Confirmed Service Customer
4/10/2026
My service coordinator was extremely rude. When I first came in. He argued me about having an appointment. And after I showed him my confirmation, you took me to another person to argue that I didn't have an appointment. He just wasn't misspelling my name despite the fact I gave him my ID. Then after that he insisted that I pay that I sign a paper saying that I'm going to pay for a diagnostic fee despite I was coming in for a warranty. Despite the fact that my vehicle was still under extended warranty and Chevrolet warranty. And when I told him that all that that's not that's not how it works. He insisted well taking somewhere else. When I picked up my vehicle he eagerly gave me a tab of $250. And then smirked about oh, you weren't able to get the diagnostic fee removed, huh. My vehicles now being repurchased back from Chevrolet and I will never work with another Chevrolet dealership because of Marvin.
MARVIN A
4/14/2026
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Yucaipa, CA
Holly D|2023 Chevrolet Equinox
Confirmed Service Customer
4/9/2026
Service staff were very proficient and helpful.
JOHN ANDRIOLA
4/10/2026
Hi, we're glad to hear you found our staff very proficient and helpful! We hope to be of service to you again in the future. Take care!
RENO, NV
Kevin J|2024 Chevrolet Colorado
Confirmed Service Customer
4/9/2026
It was great service as usual although I have learned my advisor John Andriola is leaving. I wonder who I will use next as john is the best. Kevin Stallard
JOHN ANDRIOLA
4/10/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
SPARKS, NV
Bob M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/9/2026
Adrian was super helpful. Thank you.
WILLIAM TORRES
4/10/2026
Hi, we're glad to hear you found our staff very helpful! We hope to be of service to you again in the future. Take care!
RENO, NV
DANIEL A|2026 Chevrolet Tahoe
Confirmed Sales Customer
4/12/2026
The people there are great to work with.
ALEX CRAIG
4/13/2026
We truly appreciate your generous feedback. It’s wonderful to hear our team was so easy and enjoyable to work with, and we look forward to assisting you again.
RENO, NV
Jennifer M|2025 Chevrolet Trax
Confirmed Service Customer
4/13/2026
John was very kind and explained the process. He was helpful, with a great demeanor and he made me feel comfortable. The services were fast. I am very pleased with my experience.
JOHN ANDRIOLA
4/14/2026
We truly appreciate your kind words about John. It is wonderful to hear he made you feel comfortable while providing clear communication and fast service. We are glad you had such a positive experience.
RENO, NV
Josue E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/13/2026
Great and fast
WILLIAM TORRES
4/14/2026
We are glad to hear your experience was great and fast. Providing efficient and reliable service is always our goal. Thank you for choosing our team.
RENO, NV
Justin E|2024 GMC Sierra 3500 HD
Confirmed Service Customer
4/13/2026
Took care of my warranty problem without issue
JOHN ANDRIOLA
4/14/2026
We are pleased to hear your warranty concern was handled smoothly and without issue. Your satisfaction is very important to us. Thank you for choosing our team.
RENO, NV
TIFFANY I|2026 Chevrolet Traverse
Confirmed Sales Customer
4/13/2026
Andre and everyone else that we dealt with were amazing! They knew where we needed to be with our trade in and with our new payment and they worked hard to get us within the range that we needed
ANDRE RIBEIRO
4/14/2026
We are thrilled to hear Andre and the team worked hard to meet your needs and make your experience a success. It is wonderful knowing they helped you reach the right terms for your purchase. Thank you for choosing us.
WASHOE VALLEY, NV
John E|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/13/2026
THE SERVICE WRITE JOHN WAS AWESOME, NONE BETTER
JOHN ANDRIOLA
4/14/2026
We truly appreciate your enthusiastic recognition of John. It is great to hear he delivered outstanding service and made your experience exceptional. Thank you for your support.
SPARKS, NV
Brenda M|2015 Chevrolet Equinox
Confirmed Service Customer
4/13/2026
Everyone was so courteous and helpfull. Took great care of my car. NO new dents, dings, scratches. Left my. Car clean. Didn't take long at all.
MARVIN A
4/14/2026
We are pleased to hear our team provided courteous and helpful service while taking great care of your vehicle. It is wonderful knowing your car was returned clean and damage free. Thank you for your trust.
SPARKS, NV
Joshua M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/13/2026
Alignment bolts weren’t tightened. While the service center owned up to it and the damage it caused, there was no movement on the repairs for many weeks. I eventually had to barge into a managers office to demand things get fixed for something to happen. Also during the same service, I had a 45k mile service done. They did not change the oil or fuel filter. I will never really know what was actually done because the check list I was given had only a few items checked off. Nobody was willing to address this. I feel very ripped off and disappointed.
MARVIN A
4/15/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RENO, NV
Michael R|2012 Chevrolet Impala
Confirmed Service Customer
4/13/2026
Took over 3 weeks , terrible updates and communication. Kept increasing work , felt they were misleading
MARVIN A
4/14/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RENO, NV
Diego H|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/13/2026
Work on my transmission was done fairly quick, communication was also great
DAYLEN SELLERS
4/14/2026
We are glad your transmission work was completed quickly and with strong communication throughout. It is great to know the process met your expectations. We appreciate your trust in our service team.
Sparks, NV
David N|2023 Chevrolet Bolt EUV
Confirmed Service Customer
4/13/2026
Work was done without informing me that it was not covered by my warranty
JAY FATINO
4/14/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
RENO, NV
Lucy N|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/14/2026
The team did a excellent job getting things done in a timely manner. Thanks Chuck Grub, Danny E, Ryan S, Dayton Sellers, and Manny
DAYLEN SELLERS
4/15/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RENO, NV
MICHELLE R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/16/2026
It was fast and very helpful
DANIEL EASTEP
4/17/2026
We appreciate your feedback and are pleased to know your visit was fast and helpful. It is always our goal to provide efficient and supportive service. We look forward to welcoming you back again.
SPARKS, NV
Terry M|2024 Chevrolet Colorado
Confirmed Service Customer
4/16/2026
Very efficient clean dealership and thorough. John andriola is the best. Definitely recommend
JOHN ANDRIOLA
4/17/2026
Thank you for your recommendation and kind feedback. We are pleased to hear John and the team provided a clean, efficient, and thorough experience. We look forward to serving you again soon.
SPARKS, NV
Joshua C|2021 GMC 2500HD Sierra
Confirmed Service Customer
4/17/2026
Great
DAYLEN SELLERS
4/18/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RENO, NV
TERRY W|2026 Chevrolet Tahoe
Confirmed Sales Customer
4/20/2026
Friendly professional staff
JOSHUA J
4/21/2026
Hi, thank you for taking the time to leave a review for us at Champion Chevrolet! We're looking forward to your next visit!
FERNLEY, NV
Roscoe H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/20/2026
.
MIGUEL TORRES
4/21/2026
We truly appreciate your support and look forward to welcoming you back to Champion Chevrolet. If you have any feedback or experiences to share, we would love to hear them!
RENO, NV
ARLEN B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/22/2026
Very helpful and friendly
ELPIDIO MONTALVO-MURO
4/23/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Champion Chevrolet and we hope to see you again soon!
RENO, NV
David M|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/22/2026
Jay Fatino always follows through with making sure my vehicle is taken care of. Always ready as promised. His technicians keep my Silverado ready for our road trips. Thank you Jay and your team at Champion Chevrolet.
DAYLEN SELLERS
4/23/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
RENO, NV
Spencer B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/23/2026
Charging $30 for a tire rotation on top of other services is rediculous. This is an industry standard free service.
RENO, NV
Curtis A|2024 Chevrolet Traverse
Confirmed Service Customer
4/23/2026
Smooth...We dropped off our Traverse for the day of maintenance & repair. We drove in, Checked in, immediately got a shuttle ride, they call in the afternoon we picked up our vehicle, the top notch service checked all our boxes.
SPARKS, NV